Requesting delivery receipts on Outlook

To request delivery receipts for messages you send to others, you must be using Microsoft Exchange Server as your mail service.

Note For Outlook 2000, you must have installed Outlook in the Corporate/Workgroup (CW) mode.

You can request delivery receipts on either a per message basis or for all messages you send.

To request a delivery receipt for a specific message, follow these steps:
  1. On the View menu of the message, click Options.
  2. Under Voting and Tracking options, click to select the Request a delivery receipt for this message check box, and then click Close.

Outlook 2002 and Outlook 2003

To request delivery receipts on all messages you send in Microsoft Outlook 2002 and in Microsoft Office Outlook 2003, follow these steps:
  1. On the Tools menu, click Options.
  2. On the Preferences tab, click E-mail Options, and then click Tracking Options.
  3. Under For all messages I send, request, click to select the Delivery receipt check box, and then click OK.

Outlook 2000

To request delivery receipts on all messages you send in Outlook 2000, follow these steps:
  1. On the Tools menu, click Options.
  2. On the Preferences tab, click E-mail Options and then click Tracking Options.
  3. Click to select the Request a delivery receipt for all messages I send check box, and then click OK.

Article ID: 2542, Created On: 12/16/2009, Modified: 6/24/2011

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