[COMPLETED] Service Disruption - Rotta : 72.18.130.116

Date :  02nd July 2016
Time : 10:00AM MST


Service Disruption Update :

Distributed denial of service (DDOS) attack is resolved now. The server is up and all services are working fine.


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Date : 30th Jun 2016
Time : 11:30PM MST


Service Disruption Update :

The server original IP will be nullrouted for 24 hours and our team have relocated all sites under the server with specific dedicated IP to trace out the victim.


All the services resume as usual and sorry for the inconvenience that caused.


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Date : 30th Jun 2016
Time : 10:20PM MST


Service Disruption Update :

Our team is still working and the issue is under mitigation process.
Please wait for our next update. We should come back to you  as soon as there are any new developments!


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Dear Valued Customers,
 
Date : 30th Jun 2016
Time : 7.20 PM MST
ETA  : N/A
 
*** Only clients hosted on - Rotta : 72.18.130.116 server will be affected ***
 
Service Disruption Details :
We have noticed a huge incoming distributed denial of service (DDOS) attack on the server Rotta.
The incoming and outgoing from the International traffic to this server IP has been blocked currently to maintain the network stability.
 
What is DDos attack?
Incoming traffic from many different source flood victim and cause the site/server not response on time with other validate request.

Service Disruption affects :
All services are not available to International visitors for this server and sorry for the inconvenience caused.
 

Best Regards,
 
Support Team
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Technical Support Department