Dear Valued Clients,
Date : 3rd Jan 2018
Time : 10.00 PM MST
ETA : N/A
*** Only clients web service hosted on Stormtrooper server will be affected ***
Service Disruption Details :
We have noticed a huge incoming distributed denial of service (DDOS) attack on the server Stormtrooper. To react and stabilize the server conditions, we have taken action to block all the international traffic attempted to establish connection towards this server temporary.
What is DDos attack?
Incoming traffic from many different source flood victim and cause the site/server not response on time with other validate request.
Service Disruption Affects :
All services are not available to International visitors for this server and sorry for the inconvenience caused.
Do consider to lodged us support tickets to liaise with our support crew via the portal (https://support.exabytes.com) if further assistance or detail needed according to above incident.
Technical Support Department