Grow Your Business Online.
Submit a ticket My Tickets
Welcome
Login  Sign up

[COMPLETED] Scheduled Server Maintenance - Windows Update (Aug 2018)

Date: 3rd Aug 2018
Time: 7.40 AM MDT


Maintenance Update:

Scheduled maintenance of windows update and reboot has been completed successfully on all servers. All services will now resume their operations smoothly without any noticeable service impact. 


=================


Dear Valued Customers,


*** Only clients hosted on listed server will be affected ***

Date: 3rd Aug 2018
Time: 3.00 AM MDT
ETA: 15 minutes

Yoda    72.18.130.111
Leia    72.18.130.112
Wampa    72.18.130.113
Watto    72.18.130.114
R2D2    72.18.130.115
Rotta    72.18.130.116
GWC2-MSSQL    72.18.130.6
GWC2-MYSQL    72.18.130.5
Stormtrooper    72.18.130.118
Asteroids    72.18.132.196 (M)
Nebula    72.18.132.194 (M)
Spirit    72.18.132.204 (M)
Starlifter    72.18.132.198 (M)
Strikeeagles    72.18.130.20 (M)
ussmtp1    72.18.130.33 (M)
Drum    72.18.130.47
Lute    72.18.130.49 (M)

Abbreviation Explain

(M) = Mail server

Maintenance details:

We will perform windows patch and reboot action on all above servers.


Maintenance affects:

During the maintenance window, relevant services (Web, Mail or SQL) under target server will not available. 


How to check if your website host under the affected Mail server?

Perform a PING on your administrate domain mail.yourdomain.com (Mail) to verify the return result if match the mail server IP stated above and www.domain.com (Web) to check the Web server.

Steps:
https://support.exabytes.com/en/support/solutions/articles/14000047914-how-to-use-ping-command

Best Regards,  

Support Team

......................................

Technical Support Department