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[COMPLETED] Scheduled Server Maintenance - Backup Service Patching

Date: 25th Oct 2018
Time: 03:30 AM MDT


Maintenance Update:

Backup patching process completed successfully on all affected servers. All services will now resume their operation without any noticeable services impact.

 

If you face any issue kindly contact support.

 

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Dear Valued Customers,

Date: 25th Oct 2018
Time: 03:00 AM MDT
ETA: 1 hour.


 *** Only clients hosted under below affected servers (Yoda cluster) will be affected ***


Affected Servers:

asteroids 72.18.132.196
spirit 72.18.132.204
starlifter 72.18.132.198
nebula 72.18.132.194


Maintenance details:

To retain server data backup performance, we will arrange server backup service patching on the aforementioned date/time. Server reboot action needed to execute to accomplish the patching process.


Maintenance affects:

Server reboot action is needed to accomplish the backup service patching. Thus, mail service will not be available during the reboot.


If   you need further information and clarification on the maintenance or  if  you experience difficulties after the maintenance period, please contact us via a portal (https://support.exabytes.com/en/support/home) or email us at [email protected]


Support Team

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Technical Support Department