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[COMPLETED]Service Disruption on Ironhide3 - 72.18.132.33

Date: 15th Jun 2017
Time: 07.30PM MDT


Service Disruption Update:

The Bare metal restoration (BMR) process is completed. The sever is up and services on the server will now resume their operation without any noticeable service impact. 


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Date: 15th Jun 2017
Time: 06.30PM MDT


Service Disruption Update:

The Bare metal restoration (BMR) is in progress on /home partition at 99.22%

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Date: 15th Jun 2017
Time: 06.00PM MDT


Service Disruption Update:

The Bare metal restoration (BMR) is in progress on /home partition at 93.23%

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Date: 15th Jun 2017
Time: 05.30PM MDT


Service Disruption Update:

The Bare metal restoration (BMR) is in progress on /home partition at 88.82%

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Date: 15th Jun 2017
Time: 05.00PM MDT


Service Disruption Update:

The Bare metal restoration (BMR) is in progress on /home partition at 80.87%

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Date: 15th Jun 2017
Time: 04.30PM MDT


Service Disruption Update:

The Bare metal restoration (BMR) is in progress on /home partition at 77.45%

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Date: 15th Jun 2017
Time: 04.00PM MDT


Service Disruption Update:

The Bare metal restoration (BMR) is in progress on /home partition at 72.98%

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Date: 15th Jun 2017

Time: 03.30PM MDT


Service Disruption Update:

The Bare metal restoration (BMR) is in progress on /home partition at 67.85%

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Date: 15th Jun 2017
Time: 03.00PM MDT


Service Disruption Update:

The Bare metal restoration (BMR) is in progress on /home partition at 60.44%

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Date: 15th Jun 2017
Time: 02.30PM MDT


Service Disruption Update:

The Bare metal restoration (BMR) is in progress on /home partition at 57.92%

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Date: 15th Jun 2017
Time: 02.00PM MDT


Service Disruption Update:

The Bare metal restoration (BMR) is in progress on /home partition at 54.16%

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Date: 15th Jun 2017
Time: 01.30PM MDT


Service Disruption Update:

The Bare metal restoration (BMR) is in progress on /home partition at 44.83%

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Date: 15th Jun 2017
Time: 01.00PM MDT


Service Disruption Update:

The Bare metal restoration (BMR) is in progress on /home partition at 39.6%

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Date: 15th Jun 2017
Time: 12.30PM MDT


Service Disruption Update:

The Bare metal restoration (BMR) is in progress on /home partition at 33.64%

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Date: 15th Jun 2017
Time: 12.00PM MDT


Service Disruption Update:

The Bare metal restoration (BMR) is in progress on /home partition at 29.77%

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Date: 15th Jun 2017
Time: 11.30AM MDT


Service Disruption Update:

The Bare metal restoration (BMR) is in progress on /home partition at 26.22%

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Date: 15th Jun 2017
Time: 11.00AM MDT


Service Disruption Update:

The Bare metal restoration (BMR) is in progress on /home partition at 27.79%

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Date: 15th Jun 2017
Time: 10.30AM MDT


Service Disruption Update:

The Bare metal restoration (BMR) is in progress on /home partition at 14.36%

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Date: 15th Jun 2017
Time: 10.00AM MDT


Service Disruption Update:

The Bare metal restoration (BMR) is in progress on /home partition at 5.88%

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Date: 15th Jun 2017
Time: 9.30AM MDT


Service Disruption Update:

The Bare metal restoration (BMR) is in progress on /home partition at 1.5%

The Bare metal restoration (BMR) on /var partition is Completed (100%) .

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Date: 15th Jun 2017
Time: 9.00AM MDT


Service Disruption Update:
The Bare metal restoration (BMR) is in progress on /var partition at 76.29%

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Date: 15th Jun 2017
Time: 8.30AM MDT


Service Disruption Update:
The Bare metal restoration (BMR) is in progress on /var partition at 69.07%

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Date: 15th Jun 2017
Time: 8.00AM MDT


Service Disruption Update:
The Bare metal restoration (BMR) is in progress on /var partition at 35.77%

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Date: 15th Jun 2017
Time: 7.30AM MDT


Service Disruption Update:
The Bare metal restoration (BMR) is in progress on /var partition at 16.93%

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Date: 15th Jun 2017
Time: 7.00AM MDT


Service Disruption Update:
The Bare metal restoration (BMR) is in progress on /var partition at 2.32%

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Date: 15th Jun 2017
Time: 6.30AM MDT


Service Disruption Update:
The Bare metal restoration (BMR)  is in progress on /var partition at 0.75%

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Date: 15th Jun 2017
Time: 6.00AM MDT


Service Disruption Update:
Our team have replaced the server with new hard disk but still unable to boot up and we are looking for alternative solution. We will go for Bare metal restore (BMR) now.

What is BMR?
Bare metal restore is a type of data recovery technique to restore our client application / user data from a backup sources. 

We will provide you with the latest updates on our close monitoring and developments from time to time on BMR
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Date: 15th Jun 2017
Time: 3.30AM MDT
 
Service Disruption Update:
Our engineers are still working on the server. We should come back as soon as there are any new updates.

Thanks for your kind patience.
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 Dear Valued Clients,
 
*** Only clients hosted on Ironhide3 server will be affected ***

Date: 15th Jun 2017
Time: 2.30AM MDT
ETA : N/A
 
Service Disruption details:
One of our shared hosting server 'Ironhide3 - 72.18.132.33'  harddisk were found degraded and immediate harddisk replacement action needed to arrange.
 
What is RAID?
https://support2.exabytes.com.my/KB/a1774/raid.aspx
 
There is RAID rebuild arrangement after replacement action, significant slowness on server performance during rebuild process will be expected. We expect the RAID rebuild will be completed in the range of 24-48 hours of range once the disk has been replaced.
 
The server will be under closed monitoring during this window and we shall keep the rebuild progress updated on this support announcement.
 
Service Disruption effect:
All services under aforementioned server will not available during maintenance period.

Best regards,



Technical team

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Technical Support Department