Announcement - Network Disruption On International Link

Dear Clients,


Announcement Details:

Please be informed that our upstream partners are experiencing multiple subsea cable fault and affecting the routing from US <> Europe.


Announcement Impacts

Customer may experience packet loss or slowness issue to reach destination via Europe route.


For the time being, kindly provide traceroute detail to destination via email: [email protected]


How to perform traceroute?


We will work with our partners to fine tune the routing via available path.


Best Regards,


Support Team

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Technical Support Department