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Connect J&T Express Malaysia Account

J&T Express Malaysia provides nationwide delivery service in Malaysia. The service that we integrated are:

  • Door-to-door service

  • Point-to-door service (self drop off parcel at point)

  • Bulk/single fulfill order(s)

  • Bulk/single download airway bill(s)

  • This integration does not have auto-shipping calculation (you will need to get the rate from J&T Express and set up the shipping rate in your admin panel)

The payment invoice of parcels will be sent to you by J&T Express Malaysia monthly.


? You MUST complete the steps below before you can use J&T Express app in your store 

  • Add your pickup location. You can disable the location if you do not wish to let customers go and pickup their parcels there, J&T Express still can use a disabled location.

  • Register an account with J&T Express Malaysia, obtain your Custcode and Password, you'll need them to complete this setup.

1. Connect J&T Express Malaysia account to your store

1.1 Go to App > search for J&T Express and install the app.

1.2 Fill up all the details under Setups.

  • Custcode and Password (obtain from J&T Express Malaysia when your account application is completed)

  • Sender First and Last Name: your brand name as the parcel sender

  • Sender phone: your business contact number

  • Select your preferred format to print airway bill (A4 as default)

    1.3 Select Location name being your pickup location under Company information.

    • You can add store locations in Admin > Settings > Locations.

      1.4 Your J&T Express app setup is now completed.


      2. Fulfill orders using J&T Express Malaysia service.

      2.1 Go to Orders > click into the order > Fulfill >J&T Express Malaysia.

      2.2 Choose your preferred service method (Pickup OR Dropoff)>  > click Fulfill order and your delivery order will be passed over to J&T Express automatically.

      Pickup : J&T Express Malaysia will pick up the parcels from your location.


      Important note: A minimum of RM5 pick up service fee will be imposed if parcels' quantity less than 5 units at the same pick up location (same day).

      Dropoff: You will dropoff the parcels at their point.



2.3 Done. You can now download your airway bills by bulk or individually.


Bulk download : Go to EasyStore Admin Panel > Orders > Check the orders that you wish to print airway bills > More actions > Download J&T Express Malaysia AWB

Singlel download: Within order page > More actions > Download J&T Express Malaysia AWB 




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