Support Portal user activation

What is Support Portal user activation ?

When a new user send a support email to us , he or she shall be receiving an email indicating that a new account has been created and steps to activate the account. 

Do not worry that this is just a support portal activation email whereby you may use this portal to submit a case to us in future. 

All account such as billing , hosting account details shall be remained as it is. 

Apart from this, you may still be able to manually drop us an email to our support to lodge a case. 

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