OnApp Cloud EOL Q&A

1. What is the new VMware virtual machine's resource?

- It is same as per existing Cloud subscription.


2 How to log into VMware virtual machine?

A VMware virtual machine remote access login will be given for either RDP ( Windows operating system ) or SSH ( Linux operating system ).


3. How to manage VMware virtual machine's operation?

You can't manage operation such as start/stop/reboot, reset virtual machine password, access web based VNC, etc from a control panel.

P/S : Contact technical support team for requesting assistance.


4. Is there backup?

Please sign up VMware backup. Refer https://www.exabytes.my/enterprise/veeam for detail. Do contact us for more info and discussion.


5. Is there VMware virtual machine management plan included?

Please sign up VMware Pro Managed plan if need a server management support. 

Refer https://www.exabytes.my/vmware/management-plan for detail. Do contact us for more info and discussion.


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