[COMPLETED] Service Disruption - US Network issue

Date: 14th Oct 2016
Time: 07:45 PM MDT -0600

Service Disruption Update:
Links have been restored and all systems appear to be functioning normally, and will now resume their operation without any noticeable services impact.

The issue was due to a faulty MIC card in one of our core routers. We have replaced it now and the replacement MIC is working as expected.

Thank you for your patience and have a nice day ahead!

--------------------------------------------------------

Date: 14th Oct 2016
Time: 07:00 PM MDT -0600
ETA: N/A

*** Only clients hosted on below servers IP range will be affected ***

Service Disruption Details:
Please be informed that we are experiencing some issues with inbound connectivity network issues on our US network, please take a note that only some of the servers are affected and our engineers are working diligently on this.

We will continue to post another update once it is available.

Affected servers IP range:
72.18.130.0/24
72.18.131.0/24
72.18.132.0/24
68.71.146.0/24
68.71.153.0/24
173.248.140.0/24
173.248.179.0/24
192.199.248.0/24

Service Disruption Affects:
During the time frame, User will experience slowness accessing to the website's that are hosted at mentioned IP range network.


Best Regards,

Support Team

......................................

Technical Support Department