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[COMPLETED] Scheduled Data Center Network Maintenance

Date: 16th Jan 2017

Time: 2:00 AM MST

Maintenance Update: 

Scheduled Data Center Network Maintenance process has been completed.

Dear Valued Clients,

Date: 10th Jan 2017 - 15th Jan 2017

Time: 8 PM til the next day 2 AM MST

Maintenance detail:

We have received notification from uplink provider about data center network upgrade will be executed on aforementioned date / time to cater future growth demand. As of this maintenance arrangement, user shall experience high latency and packet loss symptom during maintenance time frame.

Maintenance affects:

User web, mail, and database access may experience slowness symptom or network instability symptom due to above network upgrade action.

You may still communicate with our support team as usual via support portal and Live chat is available during this period.

Best Regards,

Support Team

Technical Support Department