[COMPLETED] Service Disruption - WINSSD02 Node

Date: 13th Feb 2019

Time: 07:20 PM MST

Maintenance Update:
All services on the affected servers will now resume their operation without any noticeable services impact.

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Dear Valued Customers,

Date : 13th Feb 2019

Time : 04:15 PM MST

ETA  : N/A

*** Only windows VPS clients hosted on node WINSSD02 will be affected ***

Affected servers list:

US-VPS:exabytes-34034277

US-VPS:exabytes-38123948

US-VPS:exabytes-53858308

Service Disruption Details:

Our monitoring system has detected that all VPS (virtual machines) on the on node WINSSD02 are not responding. Our concerned technical engineers team is checking and working on this.

We will perform a details check on the server and post another update once it becomes available.

Service Disruption Affects:

During the service disruption period, all services for the affected servers will not be available.

Best Regards,

Support Team

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Technical Support Department