[COMPLETED] Server Account Migration for Linux Shared Hosting - Keywaden

Date: 24th May 2017
Time: 1:30 AM MDT


Maintenance Update:

All migration action has been successfully completed without noticeable impact.


Dear Valued Clients,

*** All clients host under Keywaden server will be affected and notify privately ***

Date: 24th May 2017
Time:12:00AM - 6:00AM MDT

Effected Server:


Migration Description:
We will migrate all accounts which is hosted under Keywaden to following servers :

Alosa (

Migration Impact:

1. During the migration, your website and email services might be slightly interrupted.
2. The IP Address of Web/FTP and Mail server will be changed upon the completion of the migration. New server IP shall applied once the account is successfully migrated to the new server.
3. Your cPanel login, FTP accounts and Email logins, and DNS IP will remain unchanged.
4. You are advised to keep a backup of your website on your local terminal. You may generate the backup from your cPanel.
5. If you are using third party DNS, you are advised to update the A record to IP include in our notification after the migration has been done.

Please do not hesitate to contact us by creating a Helpdesk Ticket at https://support.exabytes.com if you have any enquiries regarding this server upgrade exercise. Thank You!

Best Regards,
Support Team
Technical Support Department