[COMPLETED] Scheduled Server Maintenance - Smartermail Upgrade

Date: 8th Jun 2017

Time: 01.40 AM MDT

Maintenance Update:
All current Smartermail version has been upgraded from 15.x to 16.x , All email services such as Webmail, SMTP, POP3, IMAP, ActiveSync started responding and will now resume their operation smoothly without any noticeable service impact.

Dear Valued Customers,

*** All client mail service host under Windows shared hosting will be affected ***
Date: 8th Jun 2017
Time: 1:00AM - 2.00AM MDT
ETA : 30 minutes per server
Maintenance details:

To keep the mail service continue host under optimum and secure state, we will arrange to upgrade all current Smartermail version from 15.x to 16.x on aforementioned date

Maintenance affects:

Reboot action needed to arrange to patch the new update. During the maintenance window, all email services such as Webmail, SMTP, POP3, IMAP, ActiveSync will not be available.



Latest Changelog for Smartermail Version 16.0.6362

  • Changed: "*.*" HELO commands are now rejected.
  • Changed: Added an unread counter to Junk E-mail and Deleted Items folders.
  • Changed: Added more minimum browser specification to the "Browser is not supported" check.
  • Changed: File storage public download links no longer contain the owner's username.
  • Efficiency: Load time for SmarterMail has been reduced significantly due to better caching and file size reduction.
  • Fixed: #Recipient# and #Sender# mailing list variables fill from List To and List From addresses instead of actual recipient and sender addresses.
  • Fixed: An item, shared with a group that no longer exists, throws an exception error.
  • Fixed: Cannot save certain domain event conditions.
  • Fixed: Changing mail folder share permissions is not propagating properly.
  • Fixed: Copy-and-pasting multiple recipients in TO: CC: BCC: fields only resolves to the last recipient.
  • Fixed: Editing a mail folder's sharing settings occasionally does not populate the modal with the folder name.
  • Fixed: Exchange Web Services does not sync with eM Client 7.1 BETA release.
  • Fixed: Existing file storage files have the same public download URL.
  • Fixed: Following a link in Excel to SmarterMail using IE 11 as default browser shows "Browser is not supported".
  • Fixed: Horizontal scrolling is visible in certain chats on Microsoft Edge.
  • Fixed: In chat search, the column headers are using the mobile style, where you use the left and right arrows to view them one at a time.
  • Fixed: Logging out of an impersonated account will no longer log you out of the system admin window as well.
  • Fixed: Making changes to the login display settings are not able to be saved.
  • Fixed: Message preview loads before the message list in Microsoft Edge.
  • Fixed: Message retrieval modal is missing button styles.
  • Fixed: Modifying a folder causes shared folders to get sorted alphabetically with the rest of the folders.
  • Fixed: Realtime antivirus settings not reflecting any changes when saved.
  • Fixed: Selecting multiple contacts and then using Send Email from the Actions Menu does nothing.
  • Fixed: Sending emails to multiple recipients with an incoming gateway and SRS configured sends to the last configured gateway.
  • Fixed: Subscribe message does not have the name of the list in the email but shows {0}.
  • Fixed: System admin manage attach user modal never enables the Restore button.
  • Fixed: System report dashboard cards are not clickable but show clickable mouse cursor.
  • Fixed: The mailing list tabs are not updating when a user subscribes or unsubscribes until the page is refreshed.
  • Fixed: The Microsoft Edge context menu and the SmarterMail context menu both display when right clicking the webmail interface.
  • Fixed: The new category button should not be available in the Team Workspace tree.
  • Fixed: The Notifications window on desktop is showing up like it would on mobile, with the left and right arrows on the grid columns.
  • Fixed: The preview option for a System Admin or Domain Admin to review their custom login display is missing.
  • Fixed: The progress bar is occasionally not showing when deleting a large number of messages.
  • Fixed: The system dashboard drive statistics card duplicates randomly sometimes.
  • Fixed: Unable to right-click on a folder that has sharing permissions.
  • Fixed: Unread badge counts on chat tree are misaligned.
  • Fixed: Untranslated strings show when mousing over the system report dashboard drive statistics card.
  • Fixed: User cannot disable login display from showing.
  • Fixed: Users can add their own account to message retrieval.
  • Fixed: When viewing an email and using the up/down arrows, the unread flag does not decrease when you finally make it back to the messages list.
  • Fixed: XMPP system logs are missing an option to select the log detail level.


If you need further information and clarification on the maintenance or if you experience difficulties after the maintenance period, please contact us via helpdesk at https://support.exabytes.com/en/support/tickets/new or email us at [email protected]  

Best regards,

Technical Support Department