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What happens after I purchase a web hosting?

Once you receive a confirmation that your order has been successful, our customer service team shall activate the hosting account.


Upon activation, you will receive a "Welcome Email" from our customer service department where in this email it shall contains all the details about the subscribed hosting account therefore please always check for the email in both Inbox and Junk folder as well.


Once you have received the Welcome Email , please test the login details by accessing to the cPanel , shall there is any problem encountered please do not hesitate to reach us via [email protected] for further assistance. 


Below are some guidelines prepared for the beginners.




How to login to Plesk hosting account

https://support.exabytes.com.my/en/support/solutions/articles/14000119877-how-can-i-log-in-to-my-plesk-hosting-account-


How to reset Plesk control panel password from client area

https://support.exabytes.com.my/en/support/solutions/articles/14000119879-how-do-i-reset-my-plesk-control-panel-password-from-client-area-



How to create FTP account

https://support.exabytes.com.my/en/support/solutions/articles/14000094574--how-to-create-ftp-for-wordpress-hosting



How to upload the site


https://support.exabytes.com.my/en/support/solutions/articles/14000119884-how-do-i-upload-my-site-



How to install WordPress 


https://support.exabytes.com.my/en/support/solutions/articles/14000094572-how-to-install-wordpress-via-wordpress-hosting



How to access to WordPress admin dashboard


https://support.exabytes.com.my/en/support/solutions/articles/14000120691-how-do-i-access-to-my-wordpress-admin-dashboard-




How to activate SSL Certificate for WordPress domains

https://support.exabytes.com.my/en/support/solutions/articles/14000120690-how-do-i-activate-ssl-certificate-for-my-wordpress-domains-




How to create Email Accounts


https://support.exabytes.com.my/en/support/solutions/articles/14000119886-how-do-i-create-email-accounts-in-plesk-



How to configure email account in any email client application eg Outlook


https://support.exabytes.com.my/en/support/solutions/articles/14000119875-how-do-i-configure-my-email-in-any-email-client-

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