One of the key features provided by the v16 "AI" set, where it'd have the AI-powered help center to assist the user on the go.
There will be 3 sections of self-help, namely:
- Knowledge Base - Variety of KBs available
- Tours - Guided tour around WordPress admin and its usage
- AI Chatbot - Real-time assistance from AI chatbot on the go
Sample of the AI Chatbot use case:
1. How to add new page
2. Troubleshooting