[COMPLETED] Announcement - Server Security Update: Meltdown and Spectre

Dear Clients,

Announcement Details:

Security researchers announce two security flaws, dubbed Meltdown and Spectre.

What is Meltdown and Spectre?

A hardware bugs allows low-privileges process to access the memory in the computer’s kernel to steal data which is currently proceeded on the computer.

Meltdown:

It allows malicious programs to gain access to higher-privileged parts of a computer's memory

Spectre:

It steals data from the memory of other applications running on a machine.

What is the impact:

It could allow malicious software to spy deeply into another process and data then steal sensitive data such as password and text communication.

Maintenance Detail:

A) Dedicated servers and colocation clients.

Our team will notify all affected clients regarding the above security flaws and work together with managed services clients on the updating.

Steps to update:

https://support.exabytes.com/en/support/solutions/articles/14000079116-how-to-update-server-s-kernel

Those unmanaged services client who is interested on this update may contact support team by submitting a ticket at https://support.exabytes.com/en/support/tickets/new choose Technical Support (Dedicated Server / VPS / Cloud / Colocation)

B) Shared hosting servers.

Our team will notify affected clients and further schedule kernel update that require a server reboot during the process.

(Linux)

Date : 9th Jan 2018
Time : 00:01 AM MST

Reference: https://support.exabytes.com/en/support/discussions/topics/14000009863

(Windows)

Date : 11th Jan 2018
Time : 02:00 AM MST

Reference: https://support.exabytes.com/en/support/discussions/topics/14000009884