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Announcement - Sectigo Planned Maintenance

Dear clients,


One of our cPanel AutoSSL provider: Sectigo will be undergoing planned maintenance. 


Phase 1:

11 Feb 2023, 5.00 PM - 7.00 PM MST

(approximately two hours)


Phase 2:

18 Feb 2023, 5.00 PM - 7.00 PM MST

(approximately two hours)


Phase 3: 

25 Feb 2023, 5.00 PM - 26 Feb 2023, 5.00 AM MST

(approximately twelve hours)


During this window, websites that run  AutoSSL will return errors such as the following:

AutoSSL returns The cPanel Store returned an error (X::InvalidArgument) in response to the request “POST ssl/certificate/free”: Generic exception
------


Maintenance detail:

The outage is a planned maintenance window and will be resolved automatically.


Shared hosting clients:

We will remain using Sectigo as our default AutoSSL provider.


Temporary solution for Dedicated Server / VPS:

How To Install LetsEncrypt for AutoSSL?


Please feel free to contact our team even later on in case you need help during the maintenance period via https://support.exabytes.com


Best Regards,


Support Team,
......................................
Technical Department