Grow Your Business Online.
Submit a ticket My Tickets
Welcome
Login  Sign up

Compromised Email Account Recovery


The steps to recover your email ACCOUNT.



1. Change the email account's password.


  • At least 8 alphanumeric characters with a mix of capital letters, numbers and symbols.
  • Should not be equivalent to the email username.
  • Do not use previous password.
  • Do not use similar password among email accounts.



2. Identify all the computers which have been used to log into this email account, and perform a


    malware scanning using an ANTI MALWARE software with the latest signature updates.



3. Update control panel main account's password to have a strong password.


    The abuse and misuse of email is a serious problem / offence, and Exabytes Network cannot


    and will not tolerate it.


 https://www.exabytes.sg/legal/aup#H-spam 

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.