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Changing Backup Account Of A Protected Server/VM/Workstation

If you have server/VM/workstation X protected by backup and you wish to transfer the backup from account A to account B, please follow below: 


Windows Agent

  1. In Backup management console, delete the agent machine from the list.
  2. Open Command prompt as Administrator: Start -> Search -> cmd
  3. Execute:
    "C:\Program Files\BackupClient\BackupAndRecovery\register_msp_mms.exe" register  https://backup.exabytes.my <new_backup_account> <password> 
    where <new_backup_account> is the backup account you want to move the machine to and <password> is the password of this backup account.
  4. Wait, it may take up to 5 minutes to move the agent.


Linux Agent

  1. In Backup management console, delete the agent machine from the list.
  2. In ssh terminal run as root.
  3. Execute:
    /usr/lib/Acronis/BackupAndRecovery/AmsRegisterHelper register https://backup.exabytes.my <new_backup_account> <password> 
    where <new_backup_account> is the backup account you want to move the machine to and <password> is the password of this backup account.
  4. Wait, it may take up to 5 minutes to move the agent.


Mac OS

  1. Open terminal.
  2. Execute:
    sudo -u root "/Library/Application Support/BackupClient/Acronis/BackupAndRecovery/AmsRegisterHelper" register https://backup.exabytes.my <new_backup_account> <password>


Notes

The above step backup plans will be kept. Backup chain will continue with a new full backup. When backing up to the Cloud storage, a new archive will be created.


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